Our guiding principle toward data collection is to collect only the minimal data required to operate world-class services at scale. We designed our systems (and strive to improve them constantly) not to have sensitive data about our customers. We cannot disclose, misuse, or abuse data that we do not possess, even when compelled.
Seovisitor’s core mission is to provide your needed website traffic and keep user campaign information secret. In service of this mission, Seovisitor’s headquarters and registered place of business is in Herefordshire HR5 3DJ, United Kingdom. RahaIdea Ltd. operates under English and Welsh law, Scots law, Northern Ireland law, and, since 2007, purely Welsh law.
Seovisitor may collect a few types of data depending on your use of the services, as follows. You can find detailed information about each of them in the sections below.
Personal data means any information that can be used, alone or combined with other data, to identify an individual uniquely. Personal data is collected to provide you with our services and may include the name, email address, and payment information you submit to us when creating or updating your Account.
Seovisitor collects Personal data that you provide by creating or updating an Account. We require Personal data, such as an email address and payment information, so that we can provide you with our services, email you, collect payments, respond to support queries, and share relevant information about your Account and/or the services.
Seovisitor uses your email address for the following reasons:
- To provide access to our services through password reset emails.
- To send emails related to your payment transactions.
- To send you updates and announcements.
- To communicate with you about your Account or respond to your communications.
- To send marketing information, such as offers, surveys, invitations, and content about other matters connected with Seovisitor that we believe may interest you.
How We Protect and Retain Your Personal Data
Security: We have implemented best-in-class cyber, procedural, and technical security measures concerning our offices and information storage facilities to prevent any loss, misuse, unauthorized access, disclosure, or modification of your Personal Data. Although we believe these systems are robust, we must understand that no data security measures can offer completely infallible protection. For this reason, our guiding principle is to collect minimal data.
Servers and data centers: Servers are in data centers with strong security practices. None of these data centers require us to collect or store any traffic or personal data related to your use of the Services. If any data center asked us to log such data, we would immediately cease operations with the service provider and find alternative options. No logs or information ties any user to a particular event, website, or behavior.
Retention of your Personal Data: Applicable data protection law retains for a limited period your Personal Data(which, to reiterate, never includes any sensitive data such as browsing history or DNS queries). For as long as we have your consent or a legitimate reason for holding such data. You may request to delete your data by sending a valid request. Please note that if you request the deletion of your data, you will, as a result, no longer be able to use the services.
Legal: Your Personal Data is controlled by and stored under Seovisior and not by its company, RahaIdea Ltd (UK), or other related entities. RahaIdea Ltd. operates under English and Welsh law, Scots law, Northern Ireland law, and, since 2007, purely Welsh law. Consequently, any demand via legal means for Personal Data (or other data types) is subject to English and Welsh law, Scots law, Northern Ireland law, and, since 2007, purely Welsh law. We fight vigorously to defend our rights (and those of our users) if an attempt is made to bypass the privacy protections provided by English and Welsh law, Scots law, Northern Ireland law, and, since 2007, purely Welsh law. A parent, subsidiary, or related entity cannot be compelled to, nor would it voluntarily, provide Personal Data stored by RahaIdea Ltd.
How We Protect and Retain Information Related to Email, Live Chat, and Feedback Forms
Seovisitor keeps records of any correspondence, questions, complaints, or compliments you submit to us through our Site or Services, along with our response. Depending on how you contact Seovisitor, we may collect your email address and any additional information you provide. Complete correspondence records enable our staff to provide the best customer support experience.
We use a third-party platform to support correspondence: Crisp for live chat. When you correspond with us using this platform, they will store your correspondence records, including your email address, users, and device attributes that help troubleshoots, such as the country you are contacting us from and your device’s operating system. Also, You can use from Seovisitor user panel to send tickets and contact our operators. Both platforms utilize modern security practices and SSL encryption.
Seovisitor uses device information (including device type, operating system/language, or user agent) to generate statistics related to the marketing channels and advertising partners through which users learned about and signed up for Seovisitor. This device information does not contain your name, email address, or other personal data.
To assess and improve the emails and other communications we send, Seovisitor may collect data for statistical reports. For example, we may generate reports considering whether emails were successfully sent, whether there were any delivery delays, or the number of times users opened emails.
Cookies and Third-Party Analytics
What is a Cookie?
Cookies and similar technologies are small text files used to store information about your visit to the website on your computer or mobile device (“Cookies”). Cookies allow websites to “remember” your actions or preferences over time, enabling us to optimize and improve the website’s user experience by helping us deliver certain functionalities, such as website login and language settings. The Cookies we use may vary over time as we continuously update and improve our website.
You can change your Cookie preferences anytime. You can do this in the settings panel for your browser. Depending on which browser and device you use, you may be able to control which cookies you allow, which you want to block in the future, and delete Cookies. Please refer to your browser’s “help” section for more information about these settings. Note that our Site may not work as intended if you disable Cookies.
The Cookies set by Seovisitor enable us to place your language preference, attribute visitors to a marketing channel, and, once you log in, securely show you information specific to your Account. The Cookies contain a user identifier but no personally identifiable information, such as your name or email address, and do not track any activity outside Seovisitor’s domains.
Seovisitor uses third-party services such as Google Analytics and Adwords. These services’ Cookies collect data for statistical reports. For example, we may generate reports regarding the time users spend on the Site and the number of users who visit a particular page.
Seovisitor uses Google Ads remarketing to show advertisements on third-party websites (including Google) to users who have visited our website. We may offer our users’ advertisements on a Google search results page or a site in the Google Display Network.
Interactions With Third-Party Products
The website may contain links to external websites, mobile software applications, products, or services not owned or controlled by Seovisitor and may be subject to specific terms and conditions. Please be aware that such third parties may collect personal information from you. Seovisitor is not responsible for such external websites’ privacy practices or content. We encourage you to read the terms and conditions and privacy policies of each third-party service provider you engage in connection with the website or the services.
Your Privacy Rights
Using our Services gives you the following rights (subject to certain exceptions or exemptions).
- You have a right to access personal data held about you.
- You have the right to request that we rectify any personal data we hold that is inaccurate or incomplete.
- You have the right to request the deletion of your data. Please note that such deletion may result in us no longer being able to provide you with our Services.
- You have the right to request the restriction of or object to processing your data.
- You have the right to request and receive your data in a commonly used format (data portability).
- You have the right to withdraw your consent on which processing is based at any time.
- You can complain to your local data protection supervisory authority.
- You may have a third party submit a request as an authorized agent on your behalf. To confirm that the authorized agent is entitled to submit a request on your behalf, they must have written authorization signed by you, and you must provide us with a copy of the signed authorization. We may need to verify your identity further to ensure your privacy and security.
We will promptly address any requests by applicable laws and to the best of our ability.
Use by Children
We do not offer our Services for use by children. We don’t knowingly collect personal data from and/or about individuals under 18 y.o or the majority age in the jurisdiction of residency / from which the services are used. If you are under eighteen (18) or under the age of majority in the jurisdiction where you reside or from which you use the Services, don’t provide any personal data to us without the involvement of parents or a legal guardian. For the GDPR, we do not intend to offer information society services directly to children. If we become aware that your provided Personal Data violates applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, contact us.
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